Terms of Service

Last updated September 11, 2026

The service

CarLeverage sells one product: a personalized negotiation script generated from the answers you provide, delivered on-screen and by email for CAD $49.99 (one-time, taxes included where applicable). It's informational and educational negotiation coaching — not legal, financial, mechanical, or professional advice. No dealer outcome, discount, or savings amount is guaranteed, and any statistics on this site are cited research averages, not promised results for you. You're responsible for verifying pricing, financing terms, and paperwork before you sign.

Pricing numbers are strategy, not valuation

The ladder in your script — opening offer, expected dealer counter, second move, target, and walk-away — is a strategic suggestion computed from what you tell us, using our own logic. It's not an appraisal, market valuation, or Canadian Black Book value, and your vehicle's actual market value may differ.

Vehicle issue information

Known-issue content in your script describes patterns reported for that make, model, and generation generally — it's not an inspection or diagnosis of the specific vehicle you're buying, and repair-cost figures are estimates. Get an independent pre-purchase inspection before you buy.

Provincial rights information

The provincial rights card in your script is a plain-language summary of public consumer-protection information, provided for convenience — not legal advice, and it may not reflect the most recent changes in law. Verify anything it covers with your provincial regulator (OMVIC, AMVIC, VSA, and so on). We currently provide a province-specific card for Ontario, British Columbia, Alberta, Quebec, Manitoba, Saskatchewan, Nova Scotia, and New Brunswick; other provinces and territories get general guidance instead.

Payment and refunds

Payment is processed securely by Stripe. If your script never generates or arrives due to an error on our end, contact us and we'll fix delivery or refund you in full. Once delivered successfully, the purchase is final — it's a personalized digital product built specifically for you.

The CarLeverage guarantee

Pay below asking or your money back: if you buy the vehicle within 30 days of your script's delivery and still pay asking price or more, we'll refund the CAD $49.99 you paid for it.

To claim: email us via the contact page with your bill of sale attached, from the email used for your order — we review every claim and respond within 2 business days. The remedy is a full refund, one claim per order; we may deny claims we determine fraudulent or abusive, such as a bill of sale for a different vehicle than your script was built for.

Acceptable use

The script is for your own personal vehicle purchase(s). Please don't resell, republish, or redistribute it, or generate scripts on behalf of others, without our consent.

Accuracy of your inputs

Your script is generated from what you enter at intake. CarLeverage isn't responsible for inaccuracies caused by incorrect information you provided — mileage, price, or anything else.

Third-party names

CARFAX, Canadian Black Book, AutoTrader.ca, CarGurus, vehicle manufacturer names, and other third-party names referenced here or in your script are trademarks of their respective owners. CarLeverage isn't affiliated with or endorsed by any of them.

Liability

CarLeverage is provided as-is, without warranties of any kind. To the extent permitted by law, our liability for any issue with the service is limited to the amount you paid.

Governing law

These terms are governed by the laws of Ontario, Canada.

Changes to these terms

We may update these terms as the product changes. The date at the top of this page always reflects the most recent version.

Contact

Questions about these terms? Email support@carleverage.ca or use the contact page.